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Privacy Policy

1. Introduction
At Cepaea, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

  • Personal Data: When you make a purchase, we collect details such as your name, address, email address, and payment information.

  • Non-Personal Data: We may also collect non-identifiable data for internal analytics. All analytics, tracking, and cookies on our website are managed solely by the Wix platform.

3. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and to support Wix’s analytics functions. Non-essential cookies (such as those for marketing or additional analytics) are only set with your consent. Please review Wix’s cookie policy for further details or adjust your browser settings to manage cookie preferences.

4. Purpose and Use of Your Data
We use your data to:

  • Process and deliver your orders

  • Provide customer support and send important service updates

  • Communicate promotional messages (if you opt in)

  • Generate anonymised, aggregated data to improve our services

  • Comply with legal obligations

5. Data Storage and Third-Party Processing
Our store is hosted on Wix.com, and your data is stored on their secure servers. Wix acts as our data processor. For more information on how Wix handles your data, please refer to their privacy policy.

6. Payment Security
All payments are processed via direct payment gateways provided by Wix, which comply with PCI-DSS standards (including Visa, MasterCard, American Express, and Discover), ensuring secure handling of your payment details.

7. Your Rights
You have the right to access, correct, or delete your personal data. For any such requests or privacy concerns, please contact us at cepaea_store@outlook.com.

8. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be posted on our website. We encourage you to review this policy regularly.

9. Contact Information
For any questions regarding this policy, please email us at cepaea_store@outlook.com.

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